Patents

Route by Identity

During daily communication, you are constantly switching contexts:

One context might relate to work while the next context is personal
The conversation begins in email then transitions to text or voice
In all cases you must change and protect your identity to reflect the current context

This patent specifies a personal interaction router that:

Enforces communication policies based on contact identities and interaction context
Unifies the routing of interactions for all your devices and channels
Connects to trusted users with whom you share identities and communication policies

Group communication begins on open channels (voice, email and text) before participants are willing to use proprietary portals:

Employees interact with partners, customers and acquaintances who don't use the enterprise extranet
Social software uses email and SMS to extend the network to users not on the portal
Collectors of digital art and music who use file sharing platforms to create affinity groups

This patent specifies a structure where interaction groups can use traditional protocols to engage people and formalize social groups.

Your trust network is your circle of acquaintances and your trust policies for interacting with those people:

At work, you facilitate interaction between the people associated with a sales account
As a coach, you ensure safe communication between all the families on the team
As a parent, you limit your child's interacts to school, family and soccer zones

The result is a personal trust graph that defines who can interact safely within a given context.

You need to manage your identity carefully as you transition between communication sessions:

This patent specifies an identity management system where users can:

Protect every aspect of their identity including contact information, profile and avatar
Protect the identities of the people with whom they are communicating
Stay protected as they transition between work and personal contexts