Tips for Using Text-to-Speech

If you use the text-to-speech option when sending a call blast you need to take care that the message is as clear as possible for the blast recipients. Here are a few things that can help.

1. Usually, strings of digits will be read as regular numbers. For example, 12345 will be read as twelve thousand three hundred forty-five. If you want a sequence of digits to be read individually, put spaces between the digits. For example, 1 2 3 4 will be read as one two three four.
2. In general, Directra will speak dates and times correctly if they are formatted in a standard way. You should format times as HH:MM (e.g 10:25) and dates as Month Day, Year (e.g. March 21, 1954).
3. A numeric year in isolation will be read as a number. For example, 1954 will be read as one thousand nine hundred fifty-four. To have years pronounced correctly, spell them out. For example, instead of 1954 type nineteen fifty-four.
4. Separate the parts of a phone number with punctuation. For example, use (213)555-1212 or 213-555-1212, not 2135551212.
5. Use punctuation to help the system phrase your message correctly. Always capitalize the first words of sentence, and end sentences with periods.
6. Avoid use of abbreviations. For example, instead of Pls note... type Please note...
7. Use phonetic spellings of unusual words or names that are likely to be mis-pronounced. For example, instead of Sidell use Sigh-dell.
8. If your message is particularly complex or you need to be absolutely certain it is intelligble, you should consider using the call-back feature to record the message in your own voice. If your members are unfamiliar with call blasts, hearing a voice they recognize can help them avoid being confused by the call.